Warranty's and Guarantees
Earth Quake Log Splitter Policies
The warranty period is 1 year. The warranty covers all parts 100%. The warranty does not cover customer abuse.
12 Ton, 16 Ton 20 Ton, 25 ton, 30 ton Gas, Electric, PTO, 3PT Log Splitters
The warranty period is 1 year. The warranty covers all parts 100%. The warranty does not cover customer abuse. If modifications are made to the log splitter it voids all warranty and cannot be returned. Return / Refund Policy: If unit is returned within 7 days from date of receipt, credit towards a different machine will be honored if unit has not been used. If you are returning the unit within 7 days and wish not to repurchase or exchange, a 10% restocking fee will be applied to your credit plus shipping. If unit has been used and would like to return within the 7 day period, please contact us. These units are delivered via Semi Truck and will require you to provide assistance removing the log splitter from the truck.
Woodhaven Firewood Racks
All our firewood racks come with a 10-year warranty! The warranty does not cover customer abuse.
Super Spear Log Splitter
Wikco will accept returns for defects in material and / or workmanship. Wikco Industries will pay for the cost of return shipping in the occurrence of defects in material
and / or workmanship. Wikco Industries reserves the right to repair or replace defective part (s) in lieu of returning an entire product. In the occurrence when it is necessary to issue a refund for defects in material and / or workmanship Wikco Industries will refund the original purchase price and the cost for the shipping to the purchasers address.
All other returns are subject to a nonnegotiable 25% restocking fee. In addition, the purchaser agrees to pay all charges for the return shipping. All parts, bolt packages, instructions, and original packaging material and boxes must be included in the return. Failure to include all parts, bolt packages, instructions, and original packaging material and boxes will result in additional fees, and charges.
The refund amount will be for the original purchase price of the product or item less the 25% restocking fee and any additional fees, and charges for not returning any parts, bolt packages, instructions, and original packaging material and boxes. Original shipping charges to the purchasers address are not refundable.